MoneyLion
Reviews and Complaints

I opened a bank account with these guys. I sent them the necessary documents Everything was working fine and great and dandy until.

one day I logged in my balance is $4.06. So I was getting ready to add money to bring it up. But then I had to go take care of emergency. But the time I got back to go log in, I was restricted from the account.

I couldn't log back in. And then I call customer service and they couldn't explain what was going on The next thing you know, I get a letter, email stating that my accounts been restricted. a week later. then I.

send the necessary documents in again when I. finally got into my account to go add money to the $4.06. I was over$313 in some odd sense. So I call customer service and I don't know what's going on here.

They said there was a charge back to my banks that I used to add money to the account. I. said impossible for a charge back to start. I would have to start the procedures which I never did.

They still stood by their work. And now I am. zeroed out my count zeroed out 100. and something dollars is written off.

They took my dispute money. $213.35 to cover that. they won't let me add money to my account. They're saying that I can't do anything with my account until I clear the negative balance when I shouldn't have a negative balance.

I should have $213.35 plus $4.06. Homicide In my account, but the money line keeps insisting keep insisting that it was a chargeback when one of their staff even admitted that. their system had a glitch I'm not the only one who did this too, and then my banks even told them on a three-way call saying that it's impossible to get a chargeback because our client didn't start the procedures.

with other banks telling them this they still want to stick to their word chargeback when their system has a glitch. If anybody is using this bank, I recommend taking your money up because I'm going to sue them for 200 and$13 million for the aggravations that they gave me.

I had reached out on social media to them because I paid off my first credit builder loan on 4/1/2023 and two weeks had gone by and I still hadnt received the amount they held in reserve as I paid. They had even admitted it was a error in their system because I had paid the first one off for $500 then took the next step up to keep building my credit and they offered it.

So if they knew it was a error why hadnt they paid me. Every call I got told the same thing its coming, its escalated to the right team we will contact you blah blah blah.. then they said I would get it on the 20th 20th came and went still nothing. So tired of getting no where when I called I posted on Twitter and FB and messaged the CEO.

Next day closed my account but yet still dont tell me that when I call they still just keep pushing me off. So now I am out $500, my check will still end up trying to be deposited there, I have to hold they send it back as they should so I can get it in a reasonable amount of time.

This has literally put me and my family in a bind we cant afford! I just came out of a 18 coma 3/7/2023 still learning to walk and function normal again and this happened and I dont know what I did wrong I was just trying to build me credit but oh well live and learn I guess