Most helpful review

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Verified Reviewer
New Reviewer

I was hacked and they claim that no error was made

MoneyLion - I was hacked and they claim that no error was made
MoneyLion - I was hacked and they claim that no error was made
MoneyLion - I was hacked and they claim that no error was made
MoneyLion - I was hacked and they claim that no error was made
MoneyLion - I was hacked and they claim that no error was made
MoneyLion - I was hacked and they claim that no error was made
Update by user May 19, 2023

My story is it under supposedly another investigation. However besides emails I have no other verification of the validity of the so called escalated dispute.

Original review updated by user May 19, 2023
I was hacked and within 5 minutes my account had less than 1.00 in it from companies in India. Reliance retail limited and myntra. I have never even heard of these places.In less than 2 weeks MoneyLion decided no error occurred and chose to side with the criminals. Answer this question why would a disabled woman who receives ssi and is homeless want to use her whole disability check on some businesses in India who she hasn't even heard of and upon research found out that they don't even have a customer service contact number in the US everything is overseas.? Not me I use my money for paying for a motel room. Now because of MoneyLion and the criminals who fraudulently took money out of my account I have nothing. No money no where to sleep and have more financial problems due to unpaid bills.
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ID
#4593785 Review #4593785 is a subjective opinion of poster.
Pros
  • Instacash
Cons
  • Them taking money from my account without my consent
Loss
$914
Preferred solution
Full refund

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Verified Reviewer
Junior Reviewer

MONEYLION CLAIMS BANK CHARGE BACK

I opened a bank account with these guys. I sent them the necessary documents Everything was working fine and great and dandy until. one day I logged in my balance is $4.06. So I was getting ready to add money to bring it up. But then I had to go take care of emergency. But the time I got back to go log in, I was restricted from the account. I couldn't log back in. And then I call customer service and they couldn't explain what was going on The next thing you know, I get a letter, email stating that my accounts been restricted. a week later. then I. send the necessary documents in again when I. finally got into my account to go add money to the $4.06. I was over$313 in some odd sense. So I call customer service and I don't know what's going on here. They said there was a charge back to my banks that I used to add money to the account. I. said impossible for a charge back to start. I would have to start the procedures which I never did. They still stood by their work. And now I am. zeroed out my count zeroed out 100. and something dollars is written off. They took my dispute money. $213.35 to cover that. they won't let me add money to my account. They're saying that I can't do anything with my account until I clear the negative balance when I shouldn't have a negative balance. I should have $213.35 plus $4.06. Homicide In my account, but the money line keeps insisting keep insisting that it was a chargeback when one of their staff even admitted that. their system had a glitch I'm not the only one who did this too, and then my banks even told them on a three-way call saying that it's impossible to get a chargeback because our client didn't start the procedures. with other banks telling them this they still want to stick to their word chargeback when their system has a glitch. If anybody is using this bank, I recommend taking your money up because I'm going to sue them for 200 and$13 million for the aggravations that they gave me. User's recommendation: My money back and my account to remain open.
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ID
#4624455 Review #4624455 is a subjective opinion of poster.
Cons
  • Dont believe their customers but they screwed up
  • Have a system glitch
  • Poor investigation
Loss
$21441
Preferred solution
Money was returned to my account and the account remains open because these people will retaliate against you and close my account

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Verified Reviewer
New Reviewer

Haven’t received funds into my account that I requested

MoneyLion - Haven’t received funds into my account that I requested
MoneyLion - Haven’t received funds into my account that I requested
I requested for my funds and it hasnt entered into my account yet, and its supposed to be instant, like the first time, also I gave a unsatisfactory review because yall out here receiving interest from what we borrow and want a tip, not a good look for the company, it makes the company appear thirsty for money, but now its says my account will be funded in 4hrs, either its instant or not

User's recommendation: We have to do our research, because these companies are out to get all of the consumer funds.

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ID
#4601693 Review #4601693 is a subjective opinion of poster.
Location
Orlando, Florida

They closed my account out of retaliation