Contact MoneyLion Customer Service
MoneyLion Phone Numbers and Emails
Toll-Free Number:
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(888) 659-8244
Customer Service:
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(212) 905-4948
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(801) 252-4427
MoneyLion Emails:
How to Contact MoneyLion?
Most Popular Number:
| Total calls: 11 268 | Issues resolved: 348 | Last call: Jul 15, 2025 |
MoneyLion Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
MoneyLion Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call MoneyLion is 8886598244. 91% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as MoneyLion may ask you for the following information to identify you as a customer: first and last name, social security number or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
MoneyLion Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call MoneyLion is 8886598244. 91% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as MoneyLion may ask you for the following information to identify you as a customer: first and last name, social security number or phone number.
People call MoneyLion mainly because of account, product/ service, payments and charges.
10% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact MoneyLion is complaints@moneylion.com. 87% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
MoneyLion Website:
MoneyLion Help Center:
Corporate Office Address:
Other Info (opening hours):
Phone Hours
Banking
8 am to 7 pm ET on Monday - Friday
10 am to 5 pm ET on Saturdays
Lending and Investment
9 am to 7 pm ET from Monday - Friday
Online Support Hours
All Products
8 am to 8 pm ET on Monday - Friday
10 am to 5 pm ET on Saturdays and Sundays
MoneyLion Customer Service Reviews
No resolution for problems at all. STILL NO RESPOND BACK. Ive been trying to get someone to help me for WEEKS
Well I've been with money line for almost a year and they've been great. I haven't had any issues no problems.
I've been able to get the money I needed every time until a week ago. I paid every time they've been paid back every time. They've been very good until a week ago. I always get $100 and this time they only offered me 15.
That's like an insult $15. I don't even know how to respond to that after 8 months.
Like what it's like they reset me Like I'm a brand new customer and I haven't got my issue resolved yet. Nobody has contacted me or emailed me
customer service could not help me what i had issues with my transactions very poor service could not get the help i needed to fix the problem i had
How Good is MoneyLion's Customer Service?
Very good
It's all been good till now I have been getting my checks there for a few months now I cant get my money out
3 calls in 2 days for what should be a simple issue with the Credit Builder Loan and its still not fixed. Doesn't foster confidence.
I don't know in bangladesh moneylion have or not but they use name of these brand. I am dout about moneylion in bangladesh. There customer care person are not good he cheat with me.
There’s no one in customer service to speak with, it isn’t any prompt when you call to connect to a live rep, the Chat environment doesn’t understand what the problem is, so I don’t know why it’s there, this just really sucks
My account was closed due to unsuspicious activity I called to let them know that it was my father that sent money to me they close both of our accounts and told us we could not get our money back what was left in the account they are just scamming people for their money
Summary of MoneyLion Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call MoneyLion?
Account Question:
- “Trouble authenticating my identity”
- “My identity”
- “Account”
Product/ Service Question:
- “Loan”
- “Can't finish my loan”
- “Need to get a withdrawal on SSI for my check on February 1st”
Payments and Charges Question:
- “Repayment”
- “Credit loan”
- “Problem linking my debit card”
Request for Information Question:
- “Wondering how to receive the money you offered online”
- “I really need to speak to A representative over the phone”
- “Need to update email”
Activation/ Cancellation Question:
- “I canceled this account still in my account”
- “Activate account”
- “To cancel credit reserve”
Cards Question:
- “Card is suspended”
- “Cuz I have to get a new bank card so my payment to use not going to go through until I get a new bank card”
- “Lost card”
Return/ Replace Question:
- “Need to change home address”
- “Change due date”
- “Need to change email”
Shipping and Delivery Question:
- “Didn't receive peer boost”
- “I didnt get my money?”
- “I never received a loan but it's a loan showing on my credit report”
Employment Question:
- “Payoff”
- “To pay off a debt”
- “Unemployment benefits”
Website/ Application Question:
- “I deleted my app and now I can’t get it reloaded and I need it unlocked”
- “Would like to opt out and erase app from my devices”
- “The app keeps asking me to set up direct deposit I already have direct deposit set up I'm just trying to take advantage of everything on it”
Refund Question:
- “To see if a refund has been posted to my account for 35 an some change from temu”
- “Refund of tips”
- “My refund”
Staff Question:
- Stupid customer service rep
- “To speak with the customer service”
- “Tried to apply for your services online i was told my ssn was being used. No one is answering im on hold for 30 min no response”
Other Question:
- “Poooopp”
- “To borrow13,000”
- “UNRESOLVED ISSUE”
Compare MoneyLion Customer Service To
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