Contact MoneyLion Customer Service
MoneyLion Phone Numbers and Emails
Toll-Free Number:
-
(888) 659-8244
Customer Service:
-
(212) 905-4948
-
(801) 252-4427
MoneyLion Emails:
Contact Information
MoneyLion Website:
MoneyLion Help Center:
Corporate Office Address:
Other Info (opening hours):
Phone Hours
Banking
8 am to 7 pm ET on Monday - Friday
10 am to 5 pm ET on Saturdays
Lending and Investment
9 am to 7 pm ET from Monday - Friday
Online Support Hours
All Products
8 am to 8 pm ET on Monday - Friday
10 am to 5 pm ET on Saturdays and Sundays
How Good is MoneyLion's Customer Service?
Summary of MoneyLion Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call MoneyLion?
Account Question:
- “Logins”
- “Problem with account”
- “Can't login into my account”
Product/ Service Question:
- “Loan”
- “Investment withdraw”
- “Trying to get a loan for days now and every time I get an "Oops, something went wrong. Try again”
Payments and Charges Question:
- “Deposit”
- “Change payment date”
- “DEbit card”
Request for Information Question:
- “Trying to find out when and who used my Social Security number”
- “I need to know how to load money onto my money lien card please.”
- “Find out out about refund on”
Activation/ Cancellation Question:
- “Need to cancel account”
- “Cancel membership”
- “To cancel my request”
Cards Question:
- “Having trouble with my card”
- “Is my card on the way”
- “Card not working”
Shipping and Delivery Question:
- “To let them know I have not received the funds that I requested on yesterday morning in my account”
- “Didn't receive my deposit”
- “Did not receive my insta cas deposit in bank account”
Employment Question:
- “Payoff”
- “To pay off a debt”
- “Unemployment benefits”
Website/ Application Question:
- “App not working”
- “App issues”
- “Mistake was made on application”
Refund Question:
- “My refund”
- “Refund on chargeback”
- “Need refund”
Return/ Replace Question:
- “Name change and incorrect link to fix this problem.”
- “Change address”
- “I have a return that is pending on an old debit card that I had to cancel I want to get either a check issued or I want to get the return put onto my new debit card”
Staff Question:
- Stupid customer service rep
- “To speak with the customer service”
- “Tried to apply for your services online i was told my ssn was being used. No one is answering im on hold for 30 min no response”
Other Question:
- “Help with instacash”
- “I want my *** money”
- “I would like to apply instacash”
About
, LionLoans
MoneyLion, Inc. is a finance company which owns and operates consumer lending platform. It was founded by Chee Mun Foong, Adam Green, and Diwakar Choubey in 2013. The headquarters is based in Sandy, Utah, United States. There are also offices in San Francisco, New York, Salt Lake City, and Kuala Lumpur, Malaysia. MoneyLion platform helps customers to control personal finances through free spending, saving and credit tracking tools, and smarter credit products. The company offers loans from $1,000 to $35,000 for a term up to 36 months. There is a free MoneyLion: Give Your Wallet a Boost application for mobile devices with Android and Apple operating systems.
MoneyLion is ranked 321 out of 2988 in Financial Services category
USA
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