Contact MoneyLion Customer Service
MoneyLion Phone Numbers and Emails
Toll-Free Number:
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(888) 659-8244
Customer Service:
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(212) 905-4948
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(801) 252-4427
MoneyLion Emails:
MoneyLion Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
MoneyLion Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call MoneyLion is 8886598244. 91% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as MoneyLion may ask you for the following information to identify you as a customer: first and last name, social security number or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
MoneyLion Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call MoneyLion is 8886598244. 91% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as MoneyLion may ask you for the following information to identify you as a customer: first and last name, social security number or phone number.
People call MoneyLion mainly because of account, product/ service, payments and charges.
14% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact MoneyLion is complaints@moneylion.com. 87% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
MoneyLion Website:
MoneyLion Help Center:
Corporate Office Address:
Other Info (opening hours):
Phone Hours
Banking
8 am to 7 pm ET on Monday - Friday
10 am to 5 pm ET on Saturdays
Lending and Investment
9 am to 7 pm ET from Monday - Friday
Online Support Hours
All Products
8 am to 8 pm ET on Monday - Friday
10 am to 5 pm ET on Saturdays and Sundays
MoneyLion Customer Service Reviews
Dear MoneyLion Customer Support,
I am writing to request the reopening of my MoneyLion account, which was previously closed. My account details are as follows:
Full Name: Ligia Martinez
Email Address associated with the account
Phone Number associated with the account:
Any other relevant account information
I understand that there may have been reasons for the closure of my account, and I apologize for any inconvenience caused.
I assure you that I am committed to complying with MoneyLion's terms and conditions moving forward.
I value the services provided by MoneyLion and would greatly appreciate the opportunity to resume using your platform for my financial needs.
Please let me know if there are any steps or documentation required from my end to facilitate the reopening process.
Thank you for your attention to this matter. I look forward to your prompt response and the possibility of continuing my relationship with MoneyLion
How Good is MoneyLion's Customer Service?
Very good
It's all been good till now I have been getting my checks there for a few months now I cant get my money out
3 calls in 2 days for what should be a simple issue with the Credit Builder Loan and its still not fixed. Doesn't foster confidence.
I don't know in bangladesh moneylion have or not but they use name of these brand. I am dout about moneylion in bangladesh. There customer care person are not good he cheat with me.
There’s no one in customer service to speak with, it isn’t any prompt when you call to connect to a live rep, the Chat environment doesn’t understand what the problem is, so I don’t know why it’s there, this just really sucks
My account was closed due to unsuspicious activity I called to let them know that it was my father that sent money to me they close both of our accounts and told us we could not get our money back what was left in the account they are just scamming people for their money
Summary of MoneyLion Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call MoneyLion?
Account Question:
- “To get access back into my account.”
- “Because somebody is using my name with your business and my Social Security number or I had an account and now I can't login”
- “I do not have access to my old phone number and my email account. I know my password but it sends verification code to my email and phone I no longer have access to when it sends second verification code”
Product/ Service Question:
- “I want a loan”
- “Trying to get a loan”
- “Personal loan”
Payments and Charges Question:
- “I am from Bangladeshi,o am deposit money lion 2 lac,but i dont get any money”
- “Took two payments”
- “Unauthorized payments”
Request for Information Question:
- “How much do I have to pay monthly on a $500 loan?”
- “To check on my loan”
- “Questions about accounts”
Activation/ Cancellation Question:
- “I have a new phone a new email and I can't activate it”
- “Want to cancel membership”
- “Cancel account”
Cards Question:
- “Card Balance”
- “Credit card”
- “My card won’t work for depositing cash”
Return/ Replace Question:
- “To change my email.”
- “Need to change my phone numbe and address”
- “Change date”
Shipping and Delivery Question:
- “I never received a loan but it's a loan showing on my credit report”
- “Didnt receive my 100 dollars in my account”
- “I didnt get my $80 instacash they said i got”
Employment Question:
- “Payoff”
- “To pay off a debt”
- “Unemployment benefits”
Website/ Application Question:
- “Website told me to call customer service”
- “App not working”
- “App issues”
Refund Question:
- “To see if a refund has been posted to my account for 35 an some change from temu”
- “Refund of tips”
- “My refund”
Staff Question:
- Stupid customer service rep
- “To speak with the customer service”
- “Tried to apply for your services online i was told my ssn was being used. No one is answering im on hold for 30 min no response”
Other Question:
- “Money deducted”
- “Need to change home address”
- “They cant verify my identity”
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