MoneyLion Phone Numbers and Emails

Toll-Free Number:

  • (888) 659-8244

Customer Service:

  • (212) 905-4948
  • (801) 252-4427

MoneyLion Emails:

Complaints/ Feedback
Debt Consolidation
Legal

MoneyLion Contact Information

MoneyLion Website:

MoneyLion Help Center:

Corporate Office Address:

MoneyLion, Inc.
30 West 21st Street, 9th Floor
New York, New York 10010-6905
United States

Other Info (opening hours):

Phone Hours

Banking

8 am to 7 pm ET on Monday - Friday

10 am to 5 pm ET on Saturdays

Lending and Investment

9 am to 7 pm ET from Monday - Friday

Online Support Hours

All Products

8 am to 8 pm ET on Monday - Friday

10 am to 5 pm ET on Saturdays and Sundays

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MoneyLion Rating Based on 696 Reviews

Rating details

2.0
more details
Customer service
Website
Reliability
Product or Service Quality

Rating stats

Rating trend

Summary of MoneyLion Customer Service Calls

13.1K TOTAL
CALLS
04:33 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call MoneyLion Customer Service?

Account Question:

  • “Locked out of account”
  • “Problem with account”
  • “Account issues”

Product/ Service Question:

  • “New loan”
  • “Loan help”
  • “Personal loan”

Payments and Charges Question:

  • “Mobile deposit”
  • “Payment arrangement”
  • “To let them know about payment, in my roaring account within 3-4 days they can take payment.”

Request for Information Question:

  • “Concerns regarding account”
  • “Check my account balance”
  • “Information on loan account number”

Activation/ Cancellation Question:

  • “Cancel membership”
  • “To cancel my request”
  • “Cancel everything”

Cards Question:

  • “Having trouble with my card”
  • “Is my card on the way”
  • “Card not working”

Employment Question:

  • “Payoff”
  • “To pay off a debt”
  • “Unemployment benefits”

Shipping and Delivery Question:

  • “Not received my insta cash yet”
  • “Trying to get the loan I'm trying to verify my passcode numbers and they will not verify”
  • “Did not receive my money transfer”

Website/ Application Question:

  • “App issues”
  • “Mistake was made on application”
  • “I'm having issues with my mobile application Im”

Refund Question:

  • “My refund”
  • “Refund on chargeback”
  • “Need refund”

Return/ Replace Question:

  • “Name change and incorrect link to fix this problem.”
  • “Change address”
  • “I have a return that is pending on an old debit card that I had to cancel I want to get either a check issued or I want to get the return put onto my new debit card”

Staff Question:

  • Stupid customer service rep
  • “To speak with the customer service”
  • “Tried to apply for your services online i was told my ssn was being used. No one is answering im on hold for 30 min no response”

Other Question:

  • “Zelle”
  • “Instant cash”
  • “Didn’t open lons”

About

Top MoneyLion Services

Customer Care, Loan, Membership

Top MoneyLion Products

Account, Mobile Application, Checking Account

MoneyLion Pros and Cons

Pros: At first glance it looks amazing until u join, No pros, First it looks very promissing, Ease of opening accounts, Easy way to get a loan

Cons: Customer service, Trying to speak to a live person, Lack of service, Customer service horrible, Waiting on the phone too long

Related Companies

LionPay, Fit Money, LionLoans

Summary

MoneyLion, Inc. is a finance company which owns and operates consumer lending platform. It was founded by Chee Mun Foong, Adam Green, and Diwakar Choubey in 2013. The headquarters is based in Sandy, Utah, United States. There are also offices in San Francisco, New York, Salt Lake City, and Kuala Lumpur, Malaysia. MoneyLion platform helps customers to control personal finances through free spending, saving and credit tracking tools, and smarter credit products. The company offers loans from $1,000 to $35,000 for a term up to 36 months. There is a free MoneyLion: Give Your Wallet a Boost application for mobile devices with Android and Apple operating systems.

MoneyLion reviews and complaints

MoneyLion is ranked 260 out of 2631 in Financial Services category

Area Served

USA

Payment Methods

VISAMasterCard

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