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Contact MoneyLion Customer Service

How to Reach a Person at MoneyLion

Verified Contact Information

Toll-Free Number:

  • 1-888-659-8244
Call Now
Send Message

Customer Service:

  • 1-212-905-4948
  • 1-801-252-4427
  • 1-844-224-0087
  • 1-516-916-5466

Complaints/ Feedback:

complaints@moneylion.com

Customer Service:

debtconsolidation@moneylion.com
Debt Consolidation
customercare@moneylion.com

Legal:

bankruptcy@moneylion.com

MoneyLion Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular MoneyLion Phone Number
1 (888) 659-8244
Average Hold Time
Up to 3 minutes
Average Calls duration
5 minutes
Most Popular MoneyLion Email Address
complaints@moneylion.com
Issue Resolution Rate
Low (10% reported full resolution)
MoneyLion Customer Service Rating
5 out of 5
View full overview

How to Contact MoneyLion?

MoneyLion offers multiple MoneyLion phone numbers to cater to various customer needs. Primarily, you can contact MoneyLion customer service at 1-888-659-8244, which is their toll-free phone number. Alternatively, if the toll-free number is not reachable, MoneyLion customer support can also be contacted using 1-212-905-4948 or 1-801-252-4427. The MoneyLion customer care team will be available 24 hours a day and seven days a week at 1-844-224-0087. Customers who prefer written communication over phone calls can text MoneyLion support at 1-516-916-5466. Whether you require assistance with account-related issues, financial guidance, technical services, or reporting fraud, contact MoneyLion for any problems and questions. You can expect to receive assistance instantly.

To contact MoneyLion via live chat, visit their official website and navigate to the "Contact Us" section at the bottom of the homepage. There, you'll find an option to "Chat with us." Click on it, and you'll be directed to a new webpage. To initiate the MoneyLion chat support, you'll need to log in using your MoneyLion account credentials. You must sign up to start the instant MoneyLion chat if you're not a member. Alternatively, there's also an option to click on "Email us” to get in touch via the MoneyLion email service. Choosing the MoneyLion email option allows you to fill out a contact form, and the support team will get back to you within a day or two. These MoneyLion contact methods provide convenient ways to reach out to MoneyLion for assistance with your inquiries or concerns.

You do have the option to reach out to MoneyLion customer service through their email address as well. The MoneyLion email address, customercare@moneylion.com, is allocated explicitly to respond to customer service-related issues. Similarly, to send in your feedback and complaints, the MoneyLion customer support team can be reached at complaints@moneylion.com. Additionally, if you have legal problems, send them to bankruptcy@moneylion.com. Other than that, the debt consolidation issues are addressed at MoneyLion email debtconsolidation@moneylion.com. These MoneyLion email addresses serve distinct roles within the organization, ensuring that your inquiries are directed to the proper department for the most professional assistance and prompt responses tailored to your needs. Once you have sent your email, the MoneyLion customer service team will review it and get back to you within a day to two business days with possible solutions to your queries.

MoneyLion customer care assists its customers with an ample amount of time to have their issues resolved. MoneyLion customer support teams are available throughout the week for banking issues. While on weekdays, MoneyLion customer service is available from 8 AM to 7 PM ET, they are not accessible on Sundays, and on Saturdays, they are open between 10 AM and 5 PM ET. Additionally, to contact MoneyLion customer support in issues relating to lending and investment, you can call the MoneyLion team from Monday to Friday between 9 AM and 7 PM ET.

While MoneyLion 24-hour customer service is unavailable, this wide time frame ensures you can contact the MoneyLion teams during the specified hours. Whether you require assistance with account inquiries, financial services, or other banking-related matters, contact MoneyLion during the limited hours and receive assistance perfectly tailored to your needs.

PissedConsumer Club

Contact Information

MoneyLion Website:

MoneyLion Help Center:

Corporate Office Address:

MoneyLion, Inc.
30 West 21st Street, 9th Floor
New York, New York 10010-6905
United States

Other Info (opening hours):

Phone Hours

Banking

8 am to 7 pm ET on Monday - Friday

10 am to 5 pm ET on Saturdays

Lending and Investment

9 am to 7 pm ET from Monday - Friday

Online Support Hours

All Products

8 am to 8 pm ET on Monday - Friday

10 am to 5 pm ET on Saturdays and Sundays

More contact details

How Customers Rate MoneyLion Support?

5.0 / 5
Good

Based on 13.8K calls to MoneyLion customer support through PissedConsumer.com and 1 survey response.

Total Calls
13.8K
Avg Call Duration
04:33
Issues Resolved
10%

Why Customers Call MoneyLion?

Top Reasons of Customers Calls

  • Account 22%
  • Product/ Service 18%
  • Payments and Charges 16%
  • Request for Information 14%
  • Customer Inquiries & Issues 12%
  • Activation/ Cancellation 5%
  • Cards 5%
  • Return/ Replace 3%
  • Shipping and Delivery 1%
  • Website/ Application 1%
  • Employment 1%
  • Refund <1%
  • Staff <1%
  • Payments & Transfers <1%
  • Fraud & Security Issues <1%

Account

22%
  • "Login issues"
  • "I'm trying to login my account. My new number is 84838****"
  • "Not receiving reset password email"

Product/ Service

18%
  • "Insta cash loan never received it"
  • "Check to see if I'm getting by $30,000 loan"
  • "Loan repayment"

Payments and Charges

16%
  • "MISSING PAYMENT"
  • "Did not order 7.99 per week credit monitoring"
  • "Im being charged for insta cash which I never received debit card on file is NO MINE!!!!"

Request for Information

14%
  • "Can I use cash app"
  • "I want to know when my refund will be here because I closed my membership to credit builder"
  • "Speak to A petson"

Customer Inquiries & Issues

12%
  • "Proof of ID"
  • "Paying you and instacash"
  • "Defer"

Activation/ Cancellation

5%
  • "Cant use Instagram cash, cant activate card, cant see virtual card, yall aint fixed ahit for me in a month!!!"
  • "Cancel loan payment"
  • "I canceled this account still in my account"

Cards

5%
  • "Card Balance"
  • "Lost card"
  • "Card is locked"

Return/ Replace

3%
  • "Change pin"
  • "Trying to change payment date"
  • "Need to change home address"

Shipping and Delivery

1%
  • "Have not received debit card yet."
  • "I didn't receive the code sent to my email"
  • "Didnt get the moneybin my acct"

Website/ Application

1%
  • "App problems"
  • "App wont let me sign in being rate limited"
  • "I deleted my app and now I can't get it reloaded and I need it unlocked"

Employment

1%
  • "Payoff"
  • "To pay off a debt"
  • "Unemployment benefits"

Refund

<1%
  • "Refund"
  • "Refund of VA benefits from clothes to clown I needed immediately"
  • "They will not give me back my refund"

Staff

<1%
  • "Customer service"
  • "Stupid customer service rep"
  • "To speak with the customer service"

Payments & Transfers

<1%
  • "Money transfer"
  • "Funds"
  • "Cash out"

Fraud & Security Issues

<1%
  • "Identity theft"

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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