Arnetta j

Money was taken from me.

I paid off my credit builder plus account.I was supposed to receive $300.It was sent to my roar money account.$82 was deducted then my account was closed.They took my money with No explanation
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Loss:
$300
Pros:
  • Help i when u need it
Cons:
  • Rip off

Preferred solution: Full refund

User's recommendation: Stay away

Brenda R Ewq

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Verified Reviewer

REALLY!?

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In a crunch and MoneyLion teased with a Super low insta-cash offer then denied it to me because guess why..."my bank account shows I am GOING THRU A FREAKIN MONEY CRUNCH!"...#Duh!
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Pros:
  • Easy app to apply
Cons:
  • Low offers

Preferred solution: Apology

User's recommendation: Don't waste your time if you don't have money in your account....then what's the point?

Kenneth M Xtd

Check on loan approval

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No complaiint just trying to get a response on a loan approval or to have someone to call me back when they get a chance please I'm am looking forward to working with you all
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Pros:
  • Product
Cons:
  • Getting a response back

Preferred solution: See if I still qualify for small loan

User's recommendation: Good

Anonymous
map-marker Minneapolis, Minnesota

Don’t trust them they steal

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MoneyLion - Don’t trust them they steal
MoneyLion - Don’t trust them they steal - Image 2
They took my money and wouldnt give it back. Had ppl lying about they identity in the office. Wouldnt let me talk to nobody high up. Left me with no money for 48 hrs for no reason. When I pay everything on Time and get direct deposit.. they had me on the phone for 6 hrs and nobody cared.
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User's recommendation: Is to sue them…

Anonymous
map-marker Miami, Florida

Couldn’t log in after fraudulent activity!

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My MoneyLion account was fraudulent with suspicious transactions actions that I didnt make to fix my problem they closed my account meanwhile I lost out a bunch of money!
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User's recommendation: Be very careful

Anonymous
map-marker Chicago, Illinois

309-428-****

I need to speak to someone !! Where it says amount of insta cash about 40 something there. Down the page further it says MHTEMTDO.com and 49.95 which is the rest of my money!!
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Morris Y Hkr

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Verified Reviewer

MONEYLION CLAIMS BANK CHARGE BACK

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I opened a bank account with these guys. I sent them the necessary documents Everything was working fine and great and dandy until.

one day I logged in my balance is $4.06. So I was getting ready to add money to bring it up. But then I had to go take care of emergency. But the time I got back to go log in, I was restricted from the account.

I couldn't log back in. And then I call customer service and they couldn't explain what was going on The next thing you know, I get a letter, email stating that my accounts been restricted. a week later. then I.

send the necessary documents in again when I. finally got into my account to go add money to the $4.06. I was over$313 in some odd sense. So I call customer service and I don't know what's going on here.

They said there was a charge back to my banks that I used to add money to the account. I. said impossible for a charge back to start. I would have to start the procedures which I never did.

They still stood by their work. And now I am. zeroed out my count zeroed out 100. and something dollars is written off.

They took my dispute money. $213.35 to cover that. they won't let me add money to my account. They're saying that I can't do anything with my account until I clear the negative balance when I shouldn't have a negative balance.

I should have $213.35 plus $4.06. Homicide In my account, but the money line keeps insisting keep insisting that it was a chargeback when one of their staff even admitted that. their system had a glitch I'm not the only one who did this too, and then my banks even told them on a three-way call saying that it's impossible to get a chargeback because our client didn't start the procedures.

with other banks telling them this they still want to stick to their word chargeback when their system has a glitch. If anybody is using this bank, I recommend taking your money up because I'm going to sue them for 200 and$13 million for the aggravations that they gave me.

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Loss:
$21441
Cons:
  • Have a system glitch
  • Poor customer service
  • Poor investigation

Preferred solution: Money was returned to my account and the account remains open because these people will retaliate against you and close my account

User's recommendation: My money back and my account to remain open.

Michelle K Bod

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Verified Buyer
|

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Verified Reviewer

. They closed my account and wont give me my money

MoneyLion - . They closed my account and wont give me my money
MoneyLion - . They closed my account and wont give me my money - Image 2
MoneyLion - . They closed my account and wont give me my money - Image 3
Someone got ahold of my card info, and sent themselves monrey using my info. there were numerous transactions totaling roughly 1570.00 dollars. I reported it as soon as i became aware of the charges.soon as I became aware of the charged. Im granted the provisional credit they closed my my account and haven't send me my money this was ast year no expl
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Loss:
$1598
Pros:
  • Instacash
  • Investing
Cons:
  • No explanation there crooks

Preferred solution: Full refund

User's recommendation: moneylion avoid at all cost

Mary T Ysv

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Verified Reviewer

Owed money

I paid off a credit builder loan with moneylion over a month ago. I still cannot get them to release the $400 credit reserve. They did give me $2.04. They have lied repeatedly about when to expect the funds. The supervisor told me they are trained to do so. All they tell me now is that their "dedicated team" is doing their best to fix it. My case got escalated two weeks ago, and still nothing.
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Loss:
$400
Cons:
  • Horrible customer service

Preferred solution: Full refund

User's recommendation: Do not bank with moneylion

Anonymous
map-marker O Fallon, Illinois

They closed my account out of retaliation

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I had reached out on social media to them because I paid off my first credit builder loan on 4/1/2023 and two weeks had gone by and I still hadnt received the amount they held in reserve as I paid. They had even admitted it was a error in their system because I had paid the first one off for $500 then took the next step up to keep building my credit and they offered it.

So if they knew it was a error why hadnt they paid me. Every call I got told the same thing its coming, its escalated to the right team we will contact you blah blah blah.. then they said I would get it on the 20th 20th came and went still nothing. So tired of getting no where when I called I posted on Twitter and FB and messaged the CEO.

Next day closed my account but yet still dont tell me that when I call they still just keep pushing me off. So now I am out $500, my check will still end up trying to be deposited there, I have to hold they send it back as they should so I can get it in a reasonable amount of time.

This has literally put me and my family in a bind we cant afford! I just came out of a 18 coma 3/7/2023 still learning to walk and function normal again and this happened and I dont know what I did wrong I was just trying to build me credit but oh well live and learn I guess

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User's recommendation: Stay far far away they don’t care at all about you!

Vickie B Iwu

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Verified Reviewer

Stop pay

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I cancelled My MoneyLion account a month ago you all charged me and still attempting to charge I dont have a account because it did not work for me so refund the fee and dont take no more
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Preferred solution: Full refund

Khushi Nkb

Giving hope

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Updated by user Mar 29, 2023

I got my self a good lawyer and I'm about to start suing Monrylion for all the harm and fraud and embezzling and money laundering and identity theft they have done to me.

Original review Mar 29, 2023
Hello I am truly sorry what you are all going through I am going through what you are all speaking,say St of an more, I now have a lawyer from Avvo after asking them a question a lawyer took my case I can't say much because my case is in the making but I'm telling you if you have proof and you really are determined to succeed an bring this crook bank system down get a lawyer Avvo is your best help. Good luck to you all...
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Pros:
  • No pros all cons
Cons:
  • Are con they lie they steal they embezzle they launder

Preferred solution: Them to lose there banking system

User's recommendation: Stay away from Monrylion it is a crook system

4 comments
Rockland Cbh

I want in on the lawsuit

Guest

MoneyLion as a company are crooks! They hold you money hostage in hopes that you’ll just give up and quit trying to get it back… I’m filing a complaint with the Consumer Financial Protection Bureau (who just filed a lawsuit against them September last year 2022) also with the SEC for holding my money for a month after I sold my investments so I could be done with them… I have no access to my funds and am forced to miss work. If anyone else is going through this situation let me know so I can include you in the lawsuit I’m filing against them and maybe we can get a class action going on these crooked ***

Jadiel Hon
reply icon Replying to comment of Guest-2339789

I want in on the lawsuit. I opened a credit builder account paid it off and have not received my refund.

I keep getting the run around bla bla bla our dedicated team is looking into it etc. It's been since November 26th 2023.

Donna S Rcg

I'm considering doing the same thing.

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Lisa S Rtq

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Verified Reviewer

I need to know how to load money onto my money lien card please.

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I found an answer to my question through your incredibly efficient and professional customer service rep. I cant say enough about how much I love money lion.
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User's recommendation: My recommendation is to try money line because they are great

2 comments
Guest

Eat it

Donna S Rcg

You must work for them

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Md.whahiduzzman R

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Verified Reviewer

Fraud case

MoneyLion - Fraud case
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Moneylion registered company have u any branch in bangladesh. If no then ur name used and frauded me harassment in fraudulent. This ar the number contact with me.
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Loss:
$17000

Preferred solution: Full refund

Christine T Yhn

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Verified Reviewer

My account is frozen

My overall experience with money lion bank has not been very well at all would not recommend this to anybody not even my dog if he had money. Froze my account due to suspicious activity which was me using my debit card on a daily basin and had to go through the most, never allowed me to speak to any supervisors only telling me to wait.
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Preferred solution: My account unfroze

User's recommendation: Don't do it!!!!!