MoneyLion
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAin't no make no sense how you can use the nothing like get extra money a regular income proven direct deposits
It do nothing bad service then resolve nothing I show him verify me my ID verify me showing my approval income my direct deposit everything I can even get along Instagram for extra cash bad service I'm going to move my money somewhere else
- Loan apr
- Credit builder
- Instances mkney if you need it
- Customer service
- Moneylion app issues
- Cant update info without trying to contact them
Preferred solution: Let the company propose a solution
User's recommendation: Bad
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Miami, FloridaLocked out of account
Preferred solution: Full refund
User's recommendation: Cash back
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Denver, ColoradoSomeone changed my password on my email an the phone number on my account I lost my phone around 2 weeks ago
Preferred solution: Get back into my account
Problem with account
Preferred solution: Let the company propose a solution
User's recommendation: Don't create a new account if you have an old one
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | North Scituate, Rhode IslandPayments
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSchemes
- Instant money if you can gst it
- Poor customer service
- Schemes
Preferred solution: I want my loan shown paid which it is. Also all my accounts closed.
User's recommendation: Run away from these people
Nobody will answer the phone
User's recommendation: Don't rely on customer service for answers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDisputing a transaction
- Customer service horrible
- Bad service
- Poo support staff
Preferred solution: Full refund
Stupid customer service rep
I guess you would say that this was my second time having to call, my husband an I. I asked to speak to supervisor both times and was told each time one was not available.
Then I ask for a corporate phone number and was told that MoneyLion does not have a corporate phone number??? What??? Also this part may not be directed to the representative, maybe, my husband and I have a joint checking account, same address, income can be verified if checked because it shows up in our checking account as two separate transactions of deposit. We both have individual MoneyLion accounts because there is no way to put two people on one account with you.
The clencher is now we are being told that we can not have the same phone number on our accounts, which we do have the same phone number which is the same phone number that is on bank checking account. So now we are being told by your representative that MoneyLion does not allow the same phone number on two individual accounts?!?!?! Can you honestly say out of all your MoneyLion customers that we are the only married couple with a joint checking account with the same address, and the same phone number but has individual separate income being deposited into the joint checking account which the income matches every month and has been shown over the last several years???
Come on??? Something has got to give!!!
User's recommendation: Fix accounts so that different individual accounts can be verified with the same phone number and address.
Fraud investigation
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Klamath Falls, OregonCustomer support is terrible
- At 1st looks like a great deal but then
- Everythin
Preferred solution: The disputes that I asked for for the funds I didn’t approve and this *** fired
User's recommendation: Don’t
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMoneylion refuses to listen, and fix a situation that has cost me 300 dollars.
If I could give negative stars I would. Nov.
9th 2021 a charge was made on my account fraudulently plus they got a 55 dollar instacash with the 190.84 that they took. Now, it's been 3 months still not one thing resolved. In fact the person I talked to today outta the 6 I've talked too wouldn't listen and obviously wouldn't listen to what he was saying. Feb.
1st 202* ***.84 was posted to my account, however it was never added to my account so therefore I nvr received a penny. After looking at all transactions I was still 190.84 short. The guy I talked to today said that I was negative 190.84. Are you stupid?
Because moneylion doesn't let u go negative. Then like last night after talking to someone they took the rest of the instacash off my account which was 25 dollars. I had 69 cents in my account before talking to someone tonight afterwards I looked and it was zeroed out. Are you serious.
I have scrernshots. You guys are worse than the people who hacked me.
- First it looks very promissing
- Money being taking from instacash just for asking questions
- Customer service laughing at ur problem
- Cant talk to any one in charge
Preferred solution: Full refund
User's recommendation: Run! Stay away from this company they will steal from you right before ur eyes.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo help
I've contacted them I believe back in February about my account been compromised since May of 2021 I was hospitalized in the hospital for covid I was released in December and I had no access to my account they locked me out whoever got a hold of it and I was never able to look at the transactions I've called them several times I've emailed them several times asking them for copies of the transaction so that I can dispute whatever was taken from my account and I've been ignored I was told yesterday when I called again that it was in a higher escalation but nothing's being done to help me I'm tired of being ignored by money lion I'm tired of them not doing what they promised to do and I'm tired of not being helped
- Useless customer service
- Taking my dam money
Preferred solution: Full refund
Poor customer service
Preferred solution: Let the company propose a solution
Instacash
Preferred solution: A HUMAN TO TALK TO
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.